Support

Need a hand? Email support@outlookdog.com and we'll get back to you.

Common questions

Which Outlook does it work on?

Outlook Classic (Windows, Microsoft 365/2019+), New Outlook, and Outlook on the web, on a Microsoft 365 / Exchange mailbox.

The add-in doesn't appear after I installed it

Centralized deployment can take a while to propagate. Also, add-ins require a Microsoft 365 / Exchange mailbox and (for desktop) a licensed desktop Office. See Install.

Is my email safe?

OutlookDog only warns about phishing — it never deletes, moves, or sends mail. With bring-your-own-key, your message goes straight to your AI provider and never touches our servers. See Privacy.