Add OutlookDog to Outlook

Search "OutlookDog" in Outlook's own add-in store, tap Add, done. Where the store lives in your Outlook:

1. Outlook Classic (Windows): open any email → All Apps (or Get Add-ins) on the ribbon → search "OutlookDog" → Add.
2. New Outlook (Windows & Mac): open any email → Apps on the ribbon → search "OutlookDog" → Add.
3. Outlook on the web (outlook.com / Microsoft 365): open any email → Apps → search "OutlookDog" → Add.

Then open any email — OutlookDog is on your ribbon. Needs a Microsoft-hosted mailbox (Microsoft 365 / Exchange, or personal outlook.com). If your work account hides the store, use way 2 — or send way 3 to your admin.

Get OutlookDog from Microsoft AppSource

Works with personal (outlook.com) and work accounts, in Outlook Classic, New, and on the web.

The install goes to whichever account you sign in with — use the account whose mailbox you want protected. If the web store shows an error, use way 1 from inside Outlook: same result, more reliable.

Deploy to your whole organization: admin.microsoft.com → Settings → Integrated apps → Upload custom apps → Office Add-in → Provide link to manifest file → paste https://outlookdog.com/manifest.xml → assign to your team → Finish.

Optional, recommended — skip everyone's consent screen: open this one-time approval link as an admin and click Accept. After that, sign-in is silent for your whole tenant.

What gets approved: the add-in reads only the open message; mailbox consent is asked only if someone uses Categorize. That one grant covers applying category labels, the pass over your recent inbox when you categorize it, reading recent senders when teaching a rule, applying a new rule to mail you already have (a counted offer you accept), and a once-a-session look for a starter rule worth suggesting. OutlookDog never sends, forwards, deletes, or moves mail — details on Security.

• “You can't get this app” / “This app can't be acquired for your account”

  You're signed in with a different account than the mailbox you meant to protect. Sign out of the store, try again, and sign in as that account. On personal accounts (outlook.com / hotmail.com), way 1 from inside Outlook is the most reliable path.

• “Your admin has turned off the Office Store”

  Your organization blocks self-install — nothing wrong on your side. Send way 3 to IT, or have them email support@outlookdog.com and we'll walk them through it.

• “This add-in couldn't be installed” (no reason given)

  Usually a momentary store hiccup. Wait a minute and try way 1 from inside Outlook. If you removed OutlookDog moments ago, give it ~10 minutes before re-adding — Outlook can lag behind.

• No Apps button in Outlook at all

  Add-ins need a Microsoft-hosted mailbox: Microsoft 365 / Exchange work accounts, or personal outlook.com / hotmail.com / live.com. Gmail, Yahoo and other accounts added to Outlook can't run any add-ins — a Microsoft limitation. Two more Microsoft rules: Classic Outlook for Windows shows add-ins only for the profile's primary account, and shared mailboxes don't get add-ins.

• “Your Exchange version isn't supported”

  Your mailbox is on an older company-run Exchange server. OutlookDog needs Microsoft 365 / Exchange Online or personal outlook.com.

Still stuck? Email support@outlookdog.com with three things — a screenshot of the error, whether the account is work or personal, and which Outlook (Classic / New / web) — and we'll get you going.